Starting in 1982, our focus at ERC has been to "Exceed Expectations". Our working philosophy is guided by a passion for fulfilling the needs and desires of our clients, participants, personnel and methodology.
Our Clients: We meet with our clients to define their objectives for their training or consultation. We then cooperate with our clients to create the best possible program experience.
Our Participants: Every participant is important. Our consultants and trainers supply 100% of their energy and skill so that each individual can achieve their program objectives. Participants exit our courses motivated, confident and armed with great new skills.
Our Personnel: We believe that client and participant satisfaction, depends on our people being content and satisfied. ERC thrives to exceed the expectations of our staff in pay, internal and external training and respect.
Our Methodology: Every program begins with an "Initial Assessment". We analyze the needs and skills of every participant when they join the program. Our programs are built on snowballing skills. Every new skill is built on the last one. Through practice and learning we guarantee learning and excellent results.
ERC Consultants sets a high standard in training programs. We have trained over 100,000 people in communication skills that empower their knowledge and improve the bottom line.
Our programs are practical, dynamic and productive. Every skill is easy to learn and put into practice. Our results are tangible and impressive. Your ERC training will motivate and strengthen your staff and your business.